Privacy Policy of www.ecopackservice.it

This Application collects some Personal Data from its Users.
Users may be subject to different levels of protection. Some Users therefore enjoy higher protection. Further information regarding the protection criteria can be found in the applicability section.

Data Controller
Ecopack Service s.r.l — Via La Lenza, 28 Capurso (BA) 70010

Email address of the Data Controller: info@ecopackservice.it

Types of Data collected
Among the Personal Data collected by this Application, either independently or through third parties, are: email, various types of Data, Cookies, and Usage Data.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the data collection.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide such Data, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about which Data is mandatory are encouraged to contact the Controller.
The possible use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise specified, aims to provide the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application and guarantees that they have the right to communicate or disseminate them, holding the Controller harmless from any liability towards third parties.

Methods and place of processing the collected Data

Processing methods
The Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using computers and/or telematic tools, with organizational methods and logics strictly related to the purposes indicated. In addition to the Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal staff, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Controller. The updated list of Data Processors may always be requested from the Data Controller.

Legal basis for processing
The Controller processes Personal Data relating to the User if one of the following conditions exists:

• The User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorized to process Personal Data without the need for the User’s consent or another legal basis specified below, until the User objects (“opt-out”) to such processing. This is not, however, applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
• The processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures;
• The processing is necessary to comply with a legal obligation to which the Controller is subject;
• The processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Controller;
• The processing is necessary for the pursuit of the legitimate interest of the Controller or third parties.

It is always possible to request the Controller to clarify the concrete legal basis of each processing and, in particular, to specify whether the processing is based on law, provided for by a contract, or necessary to conclude a contract.

Place
Data are processed at the operational offices of the Controller and in any other place where the parties involved in the processing are located. For further information, contact the Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section regarding details on the processing of Personal Data.
In the case of higher protection, the User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization of public international law or established by two or more countries, such as the UN, as well as regarding the security measures adopted by the Controller to protect the Data.

If one of the transfers described above occurs, the User can refer to the respective sections of this document or request information from the Controller by contacting them at the details provided at the beginning.

Retention period
Data are processed and stored for the time required for the purposes for which they were collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until the execution of that contract is completed.
• Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until that interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User’s consent, the Controller may retain Personal Data for a longer period until such consent is revoked. Additionally, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, upon the expiration of such period, the rights of access, deletion, rectification, and the right to data portability can no longer be exercised.

Purposes of the processing of collected data
The User’s Data are collected to allow the Controller to provide its Services, as well as for the following purposes: Contacting the User, Statistics, Interaction with social networks and external platforms, and Registration and Authentication.
To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant for each purpose, the User can refer to the relevant sections of this document.

Details on the processing of personal data
Personal Data is collected for the following purposes and using the following services:

Contacting the User
Contact form (this Application)
By filling out the contact form with their Data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form’s header.
Personal Data collected: email and various types of Data.

Mailing list or newsletter (this Application)
By registering for the mailing list or newsletter, the User’s email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, related to this Application may be sent. The User’s email address may also be added to this list as a result of registering for this Application or after making a purchase.
Personal Data collected: email.

Interaction with social networks and external platforms
This type of service allows for interactions with social networks or other external platforms directly from the pages of this Application.
Interactions and information acquired from this Application are, in any case, subject to the User’s privacy settings related to each social network.
If a social network interaction service is installed, it is possible that, even if Users do not use the service, it may collect traffic data regarding the pages on which it is installed.
ShareThis (Sharethis Inc.)
ShareThis is a service provided by ShareThis Inc that displays a widget that allows interaction with social networks and external platforms and the sharing of content from this Application.
Depending on the configuration, this service may display widgets belonging to third parties, such as social network managers on which to share interactions. In this case, the third parties providing the widget will also become aware of the interactions made and the Usage Data related to the pages where this service is installed.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track the User’s behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected to track and examine the use of this Application, compile reports, and share them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the ads of its advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out. Subject to the Privacy Shield.

Registration and Authentication
By registering or authenticating, the User allows the Application to identify them and give them access to dedicated services.
Depending on what is indicated below, the registration and authentication services may be provided with the assistance of third parties. If this occurs, this application may access some Data stored by the third-party service used for registration or identification.

Direct registration (this Application)
The User registers by filling out the registration form and directly providing this Application with their Personal Data.
Personal Data collected: various types of Data.

User Rights
Users can exercise certain rights regarding the Data processed by the Controller.

In particular, the User has the right to:

• revoke consent at any time. The User can revoke their previously expressed consent to the processing of their Personal Data.
• object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are provided in the section below.
• access their Data. The User has the right to obtain information about the Data processed by the Controller, on certain aspects of the processing, and to receive a copy of the Data processed.
• verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.
• obtain the limitation of processing. When certain conditions apply, the User can request the limitation of the processing of their Data. In this case, the Controller will not process the Data for any purpose other than their storage.
• obtain the deletion or removal of their Personal Data. When certain conditions apply, the User can request the deletion of their Data by the Controller.
• receive their Data or have them transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party, or on contractual measures related to it.
• file a complaint. The User can file a complaint with the competent data protection authority or take legal action.

Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public powers vested in the Controller, or to pursue a legitimate interest of the Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users are informed that, if their Data is processed for direct marketing purposes, they can object to the processing without providing any justification. To find out if the Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to exercise rights
To exercise the User’s rights, Users can direct a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller as quickly as possible, in any case within one month.

Applicability of the higher level of protection
While most provisions of this document apply to all Users, some are expressly subject to the applicability of a higher level of protection for the processing of Personal Data.
This higher level of protection is always guaranteed when the processing:

• is carried out by a Controller based in the EU; or
• concerns Personal Data of Users located in the EU and is aimed at offering paid or free goods or services to such Users; or
• concerns Personal Data of Users located in the EU and allows the Controller to monitor the behavior of such Users to the extent that such behavior takes place within the Union.

Further information on processing

Defense in court
The User’s Personal Data may be used by the Controller in court or in the preparatory stages for its possible establishment to defend against abuses in the use of this Application or related Services by the User.
The User declares to be aware that the Controller may be obliged to disclose the Data by order of public authorities.

Specific notices
At the User’s request, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual notices regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance
For needs related to operation and maintenance, this Application and any third-party services used may collect System logs, which are files that record interactions and may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy
Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests
This Application does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is encouraged to consult their respective privacy policies.

Modifications to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time, informing Users on this page and, if possible, on this Application, as well as, where technically and legally feasible, sending a notification to Users via one of the contact details held by the Controller. Users are therefore advised to consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.

Definitions and legal references

Personal Data (or Data)
Personal Data is any information that, directly or indirectly, also in connection with any other information, including a personal identification number, identifies or makes identifiable a natural person.

Usage Data
This is the information collected automatically through this Application (also by third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User connecting to this Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (success, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal characteristics of the visit (for example, the time spent on each page) and the details related to the itinerary followed within the Application, with particular reference to the sequence of pages viewed, the parameters related to the operating system, and the User’s computing environment.

User
The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)
The natural person, legal entity, public authority, or any other body that processes personal data on behalf of the Controller, as outlined in this privacy policy.

Data Controller (or Controller)
The natural person or legal entity, public authority, service, or other body that, individually or jointly with others, determines the purposes and means of processing personal data and the tools used, including the security measures related to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application
The hardware or software tool by which the Personal Data of Users are collected and processed.

Service
The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is understood to extend to all current member states of the European Union and the European Economic Area.

Legal References
This privacy notice is drafted based on multiple legislative frameworks, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy notice applies exclusively to this Application.